AI automation
Every enquiry answered. Every lead followed up.
WSD designs and builds AI agents and automations around the way your property business already works: the website form, WhatsApp, email and calendar you already use.
What gets built
Most property businesses already have the pieces. WSD designs the connections between them, so an enquiry keeps moving when nobody is free to push it.
- 01
AI lead response and qualification
New enquiries get a timely first reply. By the time an agent picks one up, the usual questions already have answers.
- 02
Follow-up automation
A consistent follow-up process, so a promising enquiry is not forgotten when the team is busy.
- 03
Viewing and appointment workflows
Support for the steps between a qualified enquiry and a booked viewing or conversation, where your calendar and tools allow it.
- 04
Lead management and integrations
We connect your forms, messaging channels, calendars and existing systems where technically supported, so lead details live in one place.
- 05
Custom automation and AI agents
If your business needs something more specialised, we scope and build it around your tools and your process. What is possible depends on the systems you use, and we confirm that before we build.
Diagnose before you prescribe.
Not every slow response is an automation problem. Before WSD recommends anything, we look at how enquiries reach you today and where they stall.
If automation is not the right answer, we will say so.
01Diagnose
Understand how enquiries arrive, how they are handled, and where time or opportunities are being lost.
Questions we start with
- Where do enquiries arrive: portals, website forms, WhatsApp, phone calls?
- Who replies, and how long does it take?
- What happens after the first reply?
- Where does each lead’s information end up?
02Design
Recommend the simplest practical solution for the real problem. Not every problem requires AI.
03Build and improve
Implement the agreed system, test the workflow, and identify improvements based on how it performs.
You stay in control.
The agent is built to recognise what it should not answer and hand it to a person instead of guessing. You decide exactly where that line sits.
What can be connected depends on the tools you use and the access they allow, and we confirm that before we build anything.
What it costs.
R7,500 once-off build
Founding rate for the first three property businesses. The standard price is R9,500. AI running costs, such as model usage, are paid by you, are disclosed up front and typically come to about R100 to R300 a month. Ongoing support starts from R1,500 a month.
See all pricingQuestions
No. AI automation runs independently of your website (WhatsApp and your existing booking tools work fine), though it is most effective paired with a site that converts. Ask about bundling both.
The agent is built to recognise what it should not answer and hand it to a person instead of guessing. You decide exactly where that line sits.
Typically 2 weeks from kickoff, depending on how much of your process needs to be documented first.
The AI automation build is R9,500 once-off, with a founding rate of R7,500 for the first three property businesses. AI running costs, such as model usage, are separate and disclosed up front (typically about R100 to R300 a month). Ongoing support starts from R1,500 a month.
WSD is based in Pretoria and works remotely with property businesses anywhere in South Africa, including Cape Town, Durban and Johannesburg. Calls, onboarding and support all happen online, so where you are makes no difference to the service.
Book a 30-minute call.
We will tell you what is leaking and what it would take to fix it.